If a Member has forgotten their password, they can reset it using the forgot password option on your Sign-In page.

  1. Click the forgot my password link on your sign-in page
  2. Enter the email address you used when you signed up and click Send.
  3. Check your email inbox for the password reset email.
  4. Click the link to reset your password.
  5. Enter a new password and click the Reset button.
  6. You will automatically be signed in to your membership page.

PRO TIP: On the forgot password page there is a blurb: "If you still have problems logging in, please let us know." The text "please let us know" will link to the support email you specify in the Admin > Application Settings > Support Email.

Did this answer your question?