To manage your CustomerHub account billing details:

  • Log in to your account
  • Hover over the person icon in the top right corner
  • Click "My Account"

The "My Account" page gives you access to the following:

  • View and update your credit card billing information
  • Cancel or re-activate** your application
  • View and print monthly invoices
  • Set an email address to receive monthly receipts

1 - Billing Information

All Application Admins can edit and update the credit card on file.

2 - Upgrade/downgrade OR Cancel/Reactivate your application

In the Current Plan section All Application Admins can cancel OR change the plan for the account. 

Clicking "Change Plan" will allow you to downgrade or upgrade your account.

**A cancelled application can be reactivated again at anytime. Just log in and add a new valid credit card. Your account and data will be restored to its previous state.

3 - Manage Invoices

Click edit to specify which email will receive monthly receipts.

4 - Click Show Invoices to view and download past invoices.

To manage your CustomerHub profile details:

  • Log in to your account
  • Hover over the person icon in the top right corner
  • Click "Edit My Profile"

Here you can update your Admin name, login email, and password.

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