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Products vs Collections

How to tell the difference between Standard Products and Collections and when is best to which.

Updated over a week ago

There are two types of products that you can create which serve different purposes within your CustomerHub application: Standard Products and Collections.

What is the difference between Standard Products and Collections?

Standard Product

Standard products are self-contained offerings intended to be consumed on an individual basis. Common use cases for products include Online courses, Video trainings, Audio trainings, etc. We help you quickly get started with our product templates. Learn More


A Collection functions similarly to a Standard Product in many ways with one key difference: You can include Single Products in a Collection. This allows you to control an end user's permissions for a number of products at once. When used correctly, you can use a Collection to turn a series of products into a carefully guided user experience.

Learn More about Collection templates.

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