Note: User notification center received new user experience design on May 29, 2025. Screenshots have been updated below to reflect the changes.
Overview
The User Notification Center automatically alerts users about key events and updates happening within your CustomerHub site. Whether it’s new content being published, access being granted, or progress milestones being reached, users will receive timely, in-app notifications to keep them engaged and informed. This feature ensures users never miss critical updates, while reducing the need for manual communication. Notifications appear directly within their dashboard, helping create a more connected, responsive user experience.
Your CustomerHub site now includes a notification center where users can view and manage important notifications pertinent to them, including the following:
When they gain access to new products
When new posts are added to their feed
When other users like or reply to one of their comments
After logging in, a notification center icon will display in the main navigation of the site, indicating the number of new notifications.
When using the site on a mobile device, the notification center icon will remain visible in the navigation bar.
After clicking on the notification center icon, a dropdown (Motivate theme) or slideout (Foundation theme) menu displays.
Users can interact with notifications in the following ways:
Mark all notifications as read (green 'Mark all read' button)
Mark individual notification as read (click on shaded area of notification)
Delete all notifications (red trash icon)
Delete individual notification (click 'delete' link on any notification)
Go to linked item in notification (click 'view' link on any notification)
NOTE: the notification center icon will only display in the main navigation for users who are logged in to your site.