# CustomerHub Help Center > Search or browse help articles ## Discover & Customize - [CustomerHub Overview: How It Works and What It Does](https://help.customerhub.com/en/articles/5231533-customerhub-overview-how-it-works-and-what-it-does.md): A tour of what CustomerHub does — the hosted, password-protected site it builds for your digital products, plus product templates, community and engagement features, user management, and integrations. - [Logging in to CustomerHub](https://help.customerhub.com/en/articles/4731915-logging-in-to-customerhub.md): How to log in as an admin or as a member using email and password, Continue with Google, or a passkey — plus how to reset your own password or a member's. - [Customize Your Member Site Branding](https://help.customerhub.com/en/articles/13312252-customize-your-member-site-branding.md): Customize your CustomerHub site by uploading your logos, choosing brand colors, selecting fonts, and applying your visual identity across your membership experience. - [Fine-Tune Your Member Site Theme](https://help.customerhub.com/en/articles/13312288-fine-tune-your-member-site-theme.md): Customize the layout, header styles, fonts, and visual elements of your CustomerHub site by adjusting theme settings for deeper control beyond your global brand settings. - [What's New in the Elevate Theme](https://help.customerhub.com/en/articles/16111414-what-s-new-in-the-elevate-theme.md): What the Elevate theme does differently: the dashboard widget system, navigation and appearance settings, the CSS class reference, and the redesigned member experience. - [Preview Your Member Site](https://help.customerhub.com/en/articles/13440815-preview-your-member-site.md) - [Edit Site Pages](https://help.customerhub.com/en/articles/4721353-edit-site-pages.md): Control what appears in your site's main navigation from Settings → Site Pages: add, edit, reorder, and remove navigation items, including their labels and icons. - [App Settings: A Simple Guide to Customizing Your App](https://help.customerhub.com/en/articles/7130145-app-settings-a-simple-guide-to-customizing-your-app.md): How to access and configure your CustomerHub App Settings — workspace identity, member-facing features, engagement thresholds, video completion tracking, and API key management. ## Build Your Content - [Content Types: Products, Pages, Collections, & Posts](https://help.customerhub.com/en/articles/13232438-content-types-products-pages-collections-posts.md): How CustomerHub's content types — pages, products, collections, posts, community spaces, and journeys — work together to organize and deliver your content, and which one to use when. - [Products vs. Collections: Understanding the Differences and Best Uses](https://help.customerhub.com/en/articles/6590333-products-vs-collections-understanding-the-differences-and-best-uses.md): Learn how Standard Products and Collections differ, and discover when to use each for better organization and efficiency. - [Standard Products: Overview, Templates, and Settings](https://help.customerhub.com/en/articles/13240466-standard-products-overview-templates-and-settings.md): Learn how to create, configure, and launch Standard Products in CustomerHub using pre-built templates designed for courses, memberships, video content, and more. - [Page Editor Overview: Customize Your Pages with Ease](https://help.customerhub.com/en/articles/4584192-page-editor-overview-customize-your-pages-with-ease.md): Build and customize content pages with the block-based Page Editor — how to open it, add blocks, and use each block type, from video and audio to products, buttons, and custom code. - [Page Templates Overview: Explore and Customize Your Ideal Layouts](https://help.customerhub.com/en/articles/13232810-page-templates-overview-explore-and-customize-your-ideal-layouts.md): Learn how to choose and customize page templates in CustomerHub to create engaging, structured content like lessons, downloads, videos, sales pages, and more. - [User Merge Fields: Personalize Your Pages with Dynamic Data](https://help.customerhub.com/en/articles/13883196-user-merge-fields-personalize-your-pages-with-dynamic-data.md): Use merge fields to show each logged-in member their own data on your pages, using built-in user and app fields plus custom fields synced from a connected CRM. - [Product Sections: Organize Your Course with Modules](https://help.customerhub.com/en/articles/13240590-product-sections-organize-your-course-with-modules.md): Learn how to create, customize, and manage product sections to organize content effectively and enhance user experience. - [Duplicating Content: Easily Copy Products, Pages, and Templates](https://help.customerhub.com/en/articles/5541605-duplicating-content-easily-copy-products-pages-and-templates.md): Quickly duplicate products, pages, and page templates, and save any existing page as a reusable template — so you can reuse what is already working instead of rebuilding it. - [How to Use Snippets for Reusable Content](https://help.customerhub.com/en/articles/13883136-how-to-use-snippets-for-reusable-content.md): Use Snippets to create reusable content blocks that can be updated in one place and automatically reflected across multiple pages. - [Collections: Overview, Setup, & Customization](https://help.customerhub.com/en/articles/13240712-collections-overview-setup-customization.md): This article explains what Collections are in CustomerHub, how to create and customize them, and how to manage their content, access, and delivery settings to organize multiple products into a seam... - [Collections Templates: How to Use Them](https://help.customerhub.com/en/articles/6590250-collections-templates-how-to-use-them.md): Learn how to apply and customize Collections Templates to organize and present your products efficiently. Discover how templates can save time, maintain consistency, and enhance the user experience. - ["All Access Pass" Collection: Features and Benefits](https://help.customerhub.com/en/articles/13240893-all-access-pass-collection-features-and-benefits.md): This article explains how an All Access Pass Collection works, including its key features and how it grants users full access to multiple products. Learn how to set it up, manage permissions, and u... - [Sales Pages: Setup and Configuration Guide](https://help.customerhub.com/en/articles/13251778-sales-pages-setup-and-configuration-guide.md): Sales Pages give you a simple, flexible way to promote your products and convert leads — all directly inside CustomerHub, with no coding required. ## Onboard Users - [Journeys: Build Step-by-Step Paths to User Success](https://help.customerhub.com/en/articles/9874115-journeys-build-step-by-step-paths-to-user-success.md): What Journeys are and how to build them — creating a journey, adding and configuring steps, controlling who receives it, publishing and prioritizing, and tracking member progress. Journeys combine ... - [How to Plan and Build Your Journey Flow](https://help.customerhub.com/en/articles/13368979-how-to-plan-and-build-your-journey-flow.md): Plan your journey before you build it: define a clear goal, map the steps your members will take, and decide what belongs in the flow. - [Create Journey Content](https://help.customerhub.com/en/articles/12997462-create-journey-content.md): What content to prepare for each journey step, how to create it, how the step form works, and best practices for keeping your journey clear and effective. - [Create Your Journey](https://help.customerhub.com/en/articles/12997478-create-your-journey.md): Create a journey, configure its goal, access control, assigned admin, notifications, and achievements, add and configure its steps, then publish it to members. - [Preview, Test, and Launch Your Journey](https://help.customerhub.com/en/articles/13380240-preview-test-and-launch-your-journey.md): Preview your journey exactly as members will see it, test the full experience with a real test user, then launch it — with what to look for at each stage. ## Launch Your Programs - [Define Your Course Promise & Structure](https://help.customerhub.com/en/articles/13379965-define-your-course-promise-structure.md): Learn how to define your course promise and map your structure so your content delivers a clear, outcome-driven learning experience. - [Collect or Create Course Content](https://help.customerhub.com/en/articles/12998550-collect-or-create-course-content.md): Gather or create all videos, text, worksheets, and resources needed to deliver your course lessons efficiently. - [Create, Build, and Configure Your Course in CustomerHub](https://help.customerhub.com/en/articles/13380005-create-build-and-configure-your-course-in-customerhub.md): Learn how to create a new course product, add your content, and configure settings to deliver your course with confidence. - [Preview, Test, and Launch Your Course](https://help.customerhub.com/en/articles/13380166-preview-test-and-launch-your-course.md): Learn how to preview your course, test your purchase & access flow, and publish your course with confidence. - [Define Your Membership Promise, Structure, and Initial Assets](https://help.customerhub.com/en/articles/13380577-define-your-membership-promise-structure-and-initial-assets.md): Set the foundation for a successful membership by clarifying your promise, choosing the right delivery structure, and identifying the content users will receive first. - [Create Your Membership Product in CustomerHub](https://help.customerhub.com/en/articles/12986181-create-your-membership-product-in-customerhub.md): Learn how to create a new product in CustomerHub, set up your membership details, and prepare the foundation for adding content and delivering value to your members. - [Add Content to Your Membership](https://help.customerhub.com/en/articles/12986221-add-content-to-your-membership.md): Learn how to add sections, modules, lessons, videos, and files to your membership so you can organize your content and deliver value to your members. - [Configure Your Delivery Experience](https://help.customerhub.com/en/articles/12986855-configure-your-delivery-experience.md): Choose how and when members receive your content by selecting Immediate, User Advanced, or Time Delayed delivery for your membership. - [Set Up User Onboarding](https://help.customerhub.com/en/articles/12986930-set-up-user-onboarding.md): Two ways to onboard new members: a simple Get Started module inside your membership, or a full Journey that guides them step by step. Covers when to use each and how to set them up. - [Set Up Membership Pricing](https://help.customerhub.com/en/articles/12988856-set-up-membership-pricing.md): Set up the pricing for your membership by creating or connecting a Stripe product and linking it to your CustomerHub membership so purchases automatically grant access. - [Add Users to Your Membership](https://help.customerhub.com/en/articles/12989757-add-users-to-your-membership.md): Add members one at a time or import them in bulk by CSV, assigning product access, journeys, segments, and spaces as you create them. Also explains how access emails are sent. - [Launch and Test Your Membership](https://help.customerhub.com/en/articles/12989777-launch-and-test-your-membership.md): Test your membership, preview the member experience, verify checkout and access flows, and confirm everything works before launching publicly. ## User Experience & Admin Tools - [Adding & Managing Multimedia](https://help.customerhub.com/en/articles/13391863-adding-managing-multimedia.md): Learn how to add multimedia to your content and manage your media library in CustomerHub for a clean, organized experience. - [Activity Tracking & Triggers](https://help.customerhub.com/en/articles/5473572-activity-tracking-triggers.md): How CustomerHub records every member action and how activity triggers fire automations in connected apps, including the Engagement page, per-user activity logs, and connector support. - [Video Completion Trigger](https://help.customerhub.com/en/articles/11484814-video-completion-trigger.md): Track video engagement, control progression, and power automations when a video has been fully watched. - [User File Uploads](https://help.customerhub.com/en/articles/11370733-user-file-uploads.md): Collect documents, assignments, or media from your users—right inside your CustomerHub pages. - [User Login](https://help.customerhub.com/en/articles/8059467-user-login.md): Understanding how end users and members access your CustomerHub site. - [Test User Setup - Verify Your Site Experience](https://help.customerhub.com/en/articles/13440963-test-user-setup-verify-your-site-experience.md): Learn how to create a test user, log in like a real member, and verify that your site’s access, navigation, and user experience work exactly as intended. - [User Navigation and Previewing Your Hub](https://help.customerhub.com/en/articles/13393068-user-navigation-and-previewing-your-hub.md): See how users navigate your hub and interact with features like the dashboard, library, feed, and filebox — plus how you can preview it all as an admin. - [User Comments](https://help.customerhub.com/en/articles/7173565-user-comments.md): Enable comments on your content, moderate discussions on products and posts, and use comment settings to keep conversations useful and respectful. - [User Management](https://help.customerhub.com/en/articles/13403211-user-management.md): Everything you can do from the Users page — filter by signup date, bulk delete, import and export users by CSV, edit a user record, and work with the Segments tab. - [Reset a User Password](https://help.customerhub.com/en/articles/6179829-reset-a-user-password.md): Help users regain access to their CustomerHub account quickly and securely. - [User Email Notifications](https://help.customerhub.com/en/articles/7130254-user-email-notifications.md): This article outlines all email notifications sent from CustomerHub to your users on your behalf. - [How to Use Segments to Manage Access in CustomerHub](https://help.customerhub.com/en/articles/13882488-how-to-use-segments-to-manage-access-in-customerhub.md): Segments group products, journeys, files, and community spaces so you can manage access in one place. Covers creating segments, adding items and users, access inheritance, and using segments for me... - [Admin Dashboard & Notifications](https://help.customerhub.com/en/articles/13414068-admin-dashboard-notifications.md): Read the admin dashboard's stats panel and recent activity feed, and manage which in-app and email notifications admins receive. - [Invite New Admin Users](https://help.customerhub.com/en/articles/2508246-invite-new-admin-users.md): Effortlessly expand your team! 🚀 Learn how to invite a new admin to your CustomerHub account in just a few clicks and streamline your workflow today. - [Manage your CustomerHub account](https://help.customerhub.com/en/articles/2673789-manage-your-customerhub-account.md): View your subscription and add-ons, change your plan, and open the billing portal — all from the Account page in your admin sidebar. - [Understanding Engagement & Activity Pulse](https://help.customerhub.com/en/articles/13883316-understanding-engagement-activity-pulse.md): Use the Engagement dashboard and Member Activity Pulse to monitor how members interact with your content, filter the activities log by type and date, and spot usage trends. - [Admin Storage Plans](https://help.customerhub.com/en/articles/11489017-admin-storage-plans.md): Storage limits for trial and paid accounts, how to review what you are using on the Multimedia page, and how to free up space. - [Account Security: Two-Factor Authentication & Passkeys](https://help.customerhub.com/en/articles/16112425-account-security-two-factor-authentication-passkeys.md): How admins and members secure their accounts with passkeys and two-factor authentication: where to find security settings, how to add a passkey, and how to set up 2FA with backup codes. ## Engage Your Audience - [Admin Interactions With Users \(Comments & Notes\)](https://help.customerhub.com/en/articles/13414508-admin-interactions-with-users-comments-notes.md): This article shows how admins can comment on posts, reply to comments, and using moderation tools to support and engage their community. - [Add New Content to Keep Members Engaged](https://help.customerhub.com/en/articles/13457813-add-new-content-to-keep-members-engaged.md): Learn how to add new content to your membership—such as lessons, standalone products, or member-only posts—to keep your members engaged and continually receiving value. - [Product Content Notifications: Keep Users Updated on New Releases](https://help.customerhub.com/en/articles/6963811-product-content-notifications-keep-users-updated-on-new-releases.md): Learn how to notify users when new content is added to your products, ensuring they stay engaged and informed. - [Time Tracking: Estimate and Track User Engagement](https://help.customerhub.com/en/articles/6666400-time-tracking-estimate-and-track-user-engagement.md): Add estimated completion times to your pages, products, and collections, and see where those estimates appear for members. - [Announcements](https://help.customerhub.com/en/articles/8376999-announcements.md): Feature a post to highlight it across your site with a ✨ Featured badge in the community feed, and understand how featured posts behave and what their limits are. - [Community Feed](https://help.customerhub.com/en/articles/8308759-community-feed.md): A member's guide to the community feed — viewing and interacting with posts, how spaces and visibility work, playing media, commenting and replying, and creating a post. - [User Engagement Status](https://help.customerhub.com/en/articles/5482698-user-engagement-status.md): How CustomerHub automatically marks users Active or Inactive based on recent activity, how activity triggers use that status, and how to adjust the engagement threshold. - [Posts: Discover and Customize Your Personalized Feed](https://help.customerhub.com/en/articles/7129041-posts-discover-and-customize-your-personalized-feed.md): What posts are and how to create one, covering multimedia, message, title, slug, spaces, comment display, featuring, and links — plus how comments and likes work. - [How to Create and Use Action Links](https://help.customerhub.com/en/articles/13882884-how-to-create-and-use-action-links.md): Create Action Links to trigger automations, redirect users, log activity, or run custom actions directly from buttons and links inside your pages. - [Community Overview: Spaces, Achievements, Leaderboard, & Moderation](https://help.customerhub.com/en/articles/15658944-community-overview-spaces-achievements-leaderboard-moderation.md): A tour of the Community hub — the feed and posts, topic-based spaces, content moderation, achievements, and the leaderboard — and how each piece fits together. - [Community Feed Management: Posts & Spaces](https://help.customerhub.com/en/articles/15825687-community-feed-management-posts-spaces.md): Create and manage community posts, organize them into topic-based Spaces with audience controls, and see how the finished feed appears to your members. - [Community Content Moderation](https://help.customerhub.com/en/articles/15809886-community-content-moderation.md): Keep your community healthy from the Moderation dashboard — review reported content, approve or reject pending posts and comments, manage suspended members, and check past decisions. - [Community Achievements & Leaderboard](https://help.customerhub.com/en/articles/15825585-community-achievements-leaderboard.md): Set up your community's gamification: create achievement badges with requirements, notifications, and rewards, and configure the leaderboard that ranks your top contributors. - [Community General Settings](https://help.customerhub.com/en/articles/15851109-community-general-settings.md): Configure how members interact in your community — direct messages, member directory, following, and online status — plus admin email alerts and default notification preferences for new members. ## Connect & Integrate - [Integrate via our pre-built Connectors](https://help.customerhub.com/en/articles/6620581-integrate-via-our-pre-built-connectors.md): An introduction to CustomerHub's pre-built connectors — including Keap, ActiveCampaign, Zapier, and Stripe — for automating user enrollment, payments, and activity-based triggers. - [Integrate via our API \(including documentation\)](https://help.customerhub.com/en/articles/11056891-integrate-via-our-api-including-documentation.md): Technical reference for CustomerHub's Public API and webhooks, covering authentication, webhook endpoints, and the available webhook events. Intended for developers. - [ActiveCampaign Connector Setup](https://help.customerhub.com/en/articles/5555046-activecampaign-connector-setup.md): Sync your user data with ActiveCampaign - [Activity Triggers for ActiveCampaign](https://help.customerhub.com/en/articles/5555177-activity-triggers-for-activecampaign.md): Use ActiveCampaign Event tracking to trigger automations. - [How to trigger ActiveCampaign Automations using activity events](https://help.customerhub.com/en/articles/5605036-how-to-trigger-activecampaign-automations-using-activity-events.md) - [Adding new users from ActiveCampaign](https://help.customerhub.com/en/articles/5634976-adding-new-users-from-activecampaign.md) - [ActiveCampaign | I can't connect the app](https://help.customerhub.com/en/articles/10166246-activecampaign-i-can-t-connect-the-app.md): Unable to connect ActiveCampaign to CustomerHub - [Fix Connection Issues by Rotating Your ActiveCampaign API Key](https://help.customerhub.com/en/articles/13259703-fix-connection-issues-by-rotating-your-activecampaign-api-key.md): This article explains when and how to rotate your ActiveCampaign API key in CustomerHub to resolve integration issues and maintain secure, stable connections. - [Drip Connector](https://help.customerhub.com/en/articles/15925791-drip-connector.md): How to connect Drip to CustomerHub — syncing users to subscribers, managing product tags, tracking events, and automating workflows from user activity. - [Google Drive Storage Connector](https://help.customerhub.com/en/articles/15926997-google-drive-storage-connector.md): How to connect Google Drive to CustomerHub — importing files you select with Google Picker, converting Docs, Sheets, and Slides, and exporting your media back to Drive. - [HighLevel \(GHL\) Connector](https://help.customerhub.com/en/articles/16023571-highlevel-ghl-connector.md): How to connect your HighLevel \(GHL\) CRM to CustomerHub — syncing users to contacts, managing product and segment tags, and triggering automations. Includes where to find your API key and Location ID. - [Keap Connector Setup](https://help.customerhub.com/en/articles/4584207-keap-connector-setup.md): Sync your user data with Keap - [Adding new users from Keap](https://help.customerhub.com/en/articles/5091166-adding-new-users-from-keap.md) - [Kit \(ConvertKit\) Connector](https://help.customerhub.com/en/articles/15926927-kit-convertkit-connector.md): How to connect Kit \(formerly ConvertKit\) to CustomerHub — syncing users to subscribers, managing product and segment tags, and triggering email automations from member activity. - [Getting Connected to Stripe](https://help.customerhub.com/en/articles/6868342-getting-connected-to-stripe.md): A step-by-step guide to integrating Stripe with CustomerHub for seamless payment processing. - [Stripe Payments](https://help.customerhub.com/en/articles/6868702-stripe-payments.md): Set up and manage payments for your products with Stripe. - [Stripe Connector Configuration](https://help.customerhub.com/en/articles/9176431-stripe-connector-configuration.md): Learn about and configure various Stripe connector components in order to automate the end-to-end customer experience. - [Stripe Free trials and promo codes](https://help.customerhub.com/en/articles/9221802-stripe-free-trials-and-promo-codes.md): Offer a free trial or promotions for your CustomerHub products. - [YouTube Connector](https://help.customerhub.com/en/articles/16100390-youtube-connector.md): How to connect your YouTube channel so you can import channel videos into your media library and embed them in products, pages, and posts. Includes optional auto-posting of new uploads to your comm... - [Zapier Connector](https://help.customerhub.com/en/articles/5906031-zapier-connector.md): Connect CustomerHub to thousands of apps using the Zapier connector. - [Advanced Automation with Stripe](https://help.customerhub.com/en/articles/6027362-advanced-automation-with-stripe.md): Learn how to integrate Stripe and CustomerHub using Zapier. - [Zoom Connector](https://help.customerhub.com/en/articles/11186217-zoom-connector.md): Bring your Zoom sessions straight into CustomerHub—no downloads required. - [Collect Payment using Keap](https://help.customerhub.com/en/articles/5448882-collect-payment-using-keap.md): Setup a one-time or recurring payment plan in Keap to give a user access. - [How to monetize CustomerHub with PayPal](https://help.customerhub.com/en/articles/6082824-how-to-monetize-customerhub-with-paypal.md): Learn how to integrate PayPal and CustomerHub - [Integrating WooCommerce with CustomerHub](https://help.customerhub.com/en/articles/6098318-integrating-woocommerce-with-customerhub.md): Use Zapier to integrate your favorite checkout system with CustomerHub. - [Integrating Shopify with CustomerHub](https://help.customerhub.com/en/articles/6093989-integrating-shopify-with-customerhub.md): Use Zapier to integrate your favorite checkout system with CustomerHub. - [Integrating Ecwid with CustomerHub](https://help.customerhub.com/en/articles/6101997-integrating-ecwid-with-customerhub.md): Use Zapier to integrate your favorite checkout system with CustomerHub. ## Advanced Settings & Support - [Updated Navigation & Settings Overview](https://help.customerhub.com/en/articles/13883362-updated-navigation-settings-overview.md): Learn where features live in the updated admin navigation and how the reorganized Settings menu is structured. - [How to Whitelist CustomerHub Emails](https://help.customerhub.com/en/articles/13336320-how-to-whitelist-customerhub-emails.md): To ensure users receive important updates, product access, and onboarding messages from your CustomerHub site, we recommend whitelisting our sending address in your email provider. - [Clear Your Browser Cache \(and When You Should\)](https://help.customerhub.com/en/articles/13259555-clear-your-browser-cache-and-when-you-should.md): Cearing your browser cache on desktop and/or mobile can resolve common CustomerHub issues like outdated content, missing features, and display errors. - [Add custom navigation icons](https://help.customerhub.com/en/articles/8810035-add-custom-navigation-icons.md): Use the built-in icon picker to replace the default navigation icon on any site page — no code required — and reset back to the default when you want to. - [Change the product menu orientation](https://help.customerhub.com/en/articles/8458091-change-the-product-menu-orientation.md): Copy-and-paste CSS that moves the product detail sidebar from the right side to the left in the Elevate theme, plus how to find the class names you need. - [Priority Known Issues](https://help.customerhub.com/en/articles/4742296-priority-known-issues.md): A list of all known urgent & high priority issues with updated status, description, and other details. - [Custom Domains: Use Your Own Domain for Your CustomerHub Site](https://help.customerhub.com/en/articles/16312522-custom-domains-use-your-own-domain-for-your-customerhub-site.md): How to run your CustomerHub site on a domain you own instead of a customerhub.com subdomain. An Engage plan feature: what you need, the Settings \> Domains setup, DNS and SSL, and what happens to yo... - [Does CustomerHub support SCORM?](https://help.customerhub.com/en/articles/7962493-does-customerhub-support-scorm.md): Unlock the mystery of SCORM! This article breaks down what SCORM is and explores whether CustomerHub aligns with SCORM specifications—so you know exactly what to expect. 🚀 - [Adding custom CSS](https://help.customerhub.com/en/articles/5324540-adding-custom-css.md): Where to add custom CSS in each theme — Elevate's Advanced → CSS editor and the Motivate/Foundation Overrides area — plus how to use Elevate's built-in CSS class reference. - [Adding JavaScript to your site](https://help.customerhub.com/en/articles/5324745-adding-javascript-to-your-site.md): Integrate tracking for Keap, Google, Facebook, etc. - [How to Earn Commissions by Referring People to CustomerHub](https://help.customerhub.com/en/articles/10166548-how-to-earn-commissions-by-referring-people-to-customerhub.md): Learn how to sign up for the CustomerHub referral program, create your unique affiliate link, and start earning commissions when your referrals make a purchase. - [Important CustomerHub Changes \(Aug 2025\)](https://help.customerhub.com/en/articles/11955595-important-customerhub-changes-aug-2025.md): This article summarizes the important changes for all CustomerHub Next accounts \(includes all apps created after March 2021\). - [Important Changes for Classic CustomerHub Accounts \(Aug 2025\)](https://help.customerhub.com/en/articles/11940076-important-changes-for-classic-customerhub-accounts-aug-2025.md): This article summarizes the important changes for all CustomerHub Classic accounts \(includes all apps created before April 2021\). - [Migrating from CustomerHub Classic to the New Platform](https://help.customerhub.com/en/articles/14294376-migrating-from-customerhub-classic-to-the-new-platform.md): This guide walks you through how to move your content from CustomerHub Classic into the new CustomerHub platform.