Issue #01 Keap Connector - UPDATED INFO (Feb. 4th) An updated USER via the connector with Keap, removes the company link on the contact record in Keap
Issue #02 Buttons configured to file download does not download for users.
Issue #03 Uploading multi-media status gets stuck if you leave the app before upload is complete.
Issue #04 Page divider snippet display issues.
Issue #05 Login data is not displayed on user list
Issue #06 Product blocks are not displaying correctly in the user site
Issue #07 Text bullets (unordered list) do not display
✅FIXED Issue #08 Navigation page displays 404 error for users
SEE FULL DETAILS BELOW
Last updated: Feb. 25, 2021
Issue #01 Keap / Infusionsoft Connector is removing company link
Issue Details | Workaround |
An updated USER via the connector (integration) with Keap, removes the company link on the contact record in Keap. Feb. 4th Updates: We identified a Keap API issue and are awaiting a fix from Keap. | No work around at this time. We recommend not using the connector until this is fixed if you use company connections in Keap Max Classic. OR using a test user that is no connected to a company. |
Issue #02 Buttons linked to file download
Issue Details | Workaround |
A button that is configured to download a file does not work when a user clicks the button. | Add a file download content block. Learn More |
Issue #03 Uploading multi-media status gets stuck
Issue Details | Workaround |
As an ADMIN, if you exit the app before a video upload is complete the video gets stuck in processing in the library view and can't be deleted. | Do not leave the app until your upload is complete. Once upload is complete and encoding begins you can logout. |
Issue #04 Page divider snippet display issues.
Issue Details | Workaround |
As an ADMIN when I apply margins/padding to a DIVIDER it causes design and usability issues. | Do not apply margin or padding to a divider, until issues is fixed. |
Issue #05 Login data is not displayed on user list
Issue Details | Workaround |
"Last Login" data is not populating with last login date/time on USER list. | No work around at this time. |
Issue #06 Product blocks are not displaying correctly in the user site
Issue Details | Workaround |
As an admin when I add a product block on a page it always shows locked for USERs that have access to that product. As an admin when I add a product block to a page AND the product has teaser OFF, it still shows the locked product block for a user that does not have access. | No work around at this time. |
Issue #07 Text list (bullets / unordered list) do not display
Issue Details | Workaround |
As an ADMIN when I add UL / bullets to a text block, they DO NOT SHOW in builder but do show on user side. | Add custom code to theme CSS override section OR wait for deployed fix.
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