Known Issues

A list of known issues with details and workarounds

Updated over a week ago

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Last updated: August 22, 2023 ( 5:00pm EST )


Sections without pages can't be deleted

Description of the Issue

Work around

Sections that were added to Products before October 26, 2022 are not able to be deleted.

When attempting to delete, an error message indicates that there are still pages inside the section even though there are not.

Please contact our support team at support@customerhub.com and we will manually delete the requested Sections within 24 hours.

We are working on long-term fix for this issue.

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