Connectors are used to sync data with your existing business tools and CustomerHub. With our ActiveCampaign connector, we make it easier than ever to:
- Give existing or new ActiveCampaign contacts access to CustomerHub 
- Run automation based on User Activity 
To get started:
- Go to Settings > Connectors in the side menu 
- Click Connect on the ActiveCampaign Connector to start the process. 
- Add your ActiveCampaign API details (continue to step 4) 
- Log in to your ActiveCampaign app and go to Settings > Developer 
- Copy the URL and Key from the API Access section 
- Add those details to the Connector in the CustomerHub fields 
- Click CONNECT 
- Done 
Once CustomerHub is connected, the following events occur:
- We automatically create corresponding ActiveCampaign tags for all CustomerHub products. 
- All Users in CustomerHub are added to ActiveCampaign and the associated tags. 
- A new List is created in ActiveCampaign and all existing and future CustomerHub users will be added to that list. 
Frequently Asked Questions
What happens when I delete a product from CustomerHub?
- We automatically clean up all data by deleting the associated product tag in ActiveCampaign. 
What if I create a CustomerHub product and it has the same name as an existing tag in ActiveCampaign?
- We create a new tag and append “- duplicate” to that newly linked tag. 
What happens if I delete the product-specific tag that was created by CustomerHub?
- Reconnect your connection to create a new synced tag. 
Does renaming a tag or product break the “sync” connection?
- No, when a product is renamed, we update the tag in ActiveCampaign. When a tag is renamed, we continue to sync that tag. We recommend that you do not edit any tags created and associated with CustomerHub products. 
Can I use my existing ActiveCampaign automation with CustomerHub?
- Yes, just add a new action to automation and Add a tag associated with your CustomerHub product and you’re done. 
