📝 Overview
Connectors allow you to seamlessly integrate CustomerHub with third-party services to automate key processes like user enrollment, payment processing, and activity-based triggers.
By setting up Connectors, you can streamline workflows, reduce manual tasks, and create a more efficient experience for both you and your site users. In this section, you’ll learn how to connect CustomerHub with CRMs, email marketing platforms, payment processors, and more—plus how to set up triggers that respond to user activity.
Whether you’re managing subscriptions, sending notifications, or unlocking exclusive content, Connectors help you simplify and scale your operations effortlessly.
🔗 How to Access Connectors
Connectors are the main way for you to automate permissions and accept payments in your CustomerHub application.
To manage your Connectors, click Settings (gear icon) in the sidebar, hover over Workspace, then click Connectors.
⚡ How Do Connectors Work?
Connectors are the way to make money automatically with CustomerHub! If you want to make money in your sleep, then you want to set up a connector! You only need one, but how do you decide which one to use?
Each Connector has its own strengths and specialties. Keap, ActiveCampaign, HighLevel, and Ontraport are CRMs that can be used to manage your whole sales funnel. Kit, Drip, and Flodesk focus on email marketing and subscriber management. Zapier allows you to build your own interactions between CustomerHub and numerous other web applications. Stripe handles payments and subscriptions. YouTube, Zoom, and Google Drive help you manage media and content.
Once you’ve connected a connector, you can set up Activity Triggers to send API posts when specific user actions occur in CustomerHub. This can be used to trigger advanced automation in your connected applications. The activities you can track include:
User Login — Sends a trigger whenever a user of your site logs in.
User Created — Sends a trigger whenever a new user is added to CustomerHub.
User Active — Whenever a user logs in after crossing the inactivity threshold. *
User Inactive — Whenever a user doesn’t log in for long enough to cross the inactivity threshold. *
User Video Watched — Whenever a user watches (clicks play) a video. **
User Audio Listened — Whenever a user listens to an audio file. **
User File Downloaded — Whenever a user downloads a file. **
User File Uploaded — Whenever a user uploads a file.
User Page Completed — Whenever a user clicks the checkmark in the progress tracker.
User Product Access Granted — Whenever a user gains access to a Product or a Collection.
User Product Access Removed — Whenever a user loses access to a Product or a Collection.
User Product Completed — Whenever a user clicks the checkmark on every page of a product.
User Purchased — Whenever a user completes a purchase.
User Subscription Started — Whenever a user starts a new subscription.
User Subscription Canceled — Whenever a user cancels a subscription.
User Onboarding Started — Whenever a user begins a Journey.
User Onboarding Completed — Whenever a user completes a Journey.
User Task Completed — Whenever a user completes a task within a Journey.
User Button Clicked — Whenever a user clicks an Action Link button.
ℹ️ * The “inactivity threshold” is a number of consecutive days that you can customize in your App Settings.
** These will only send a trigger if the file being tracked is uploaded to CustomerHub. Video, audio, and download files that are embedded into your CustomerHub site from other services will not be tracked.
📧 Keap
CustomerHub has its origins with Keap. In fact, the first version of the CustomerHub software was built as an add-on to Keap instead of the standalone product we know and love today.
Once you connect Keap to your CustomerHub application, every product you create in CustomerHub will also create a tag in Keap. Then you can grant and remove access to products by adding and removing those tags in Keap! Learn More: Keap Connector
📧 ActiveCampaign
This CRM is a great option for building your mailing list and an online store to sell your CustomerHub courses from.
Much like the Keap connector, once you’ve connected ActiveCampaign to your CustomerHub app site, CustomerHub will automatically create a tag in ActiveCampaign for each product you have made in CustomerHub. You will then be able to control who can view which products by adding and removing those tags! Learn More: ActiveCampaign Connector
🔄 Zapier
Zapier is not a CRM like the Connectors before it. It allows you to build your own APIs! This means that a CustomerHub site connected with Zapier can communicate with any of the hundreds of apps that are also compatible with Zapier. Learn More: Zapier Connector
💳 Stripe
The CustomerHub Stripe connector allows you to do the following:
Connect CustomerHub products to Stripe products.
Enable the ability to capture payment/set up subscriptions for CustomerHub products.
Add/remove user product access based on Stripe subscription status.
Learn More: Setting up your Stripe Connector
🆕 Additional Connectors
CustomerHub continues to expand its connector library. The following additional connectors are also available:
CRM & Marketing
HighLevel — Sync contacts and tags with HighLevel CRM. Automate workflows based on CustomerHub user activity.
Ontraport — Sync contacts and tags with Ontraport CRM and marketing automation. Automate campaigns based on CustomerHub user activity.
Kit (formerly ConvertKit) — Sync subscribers and tags with Kit creator marketing. Automate email sequences based on CustomerHub user activity.
Drip — Sync subscribers and tags with Drip ecommerce CRM. Trigger workflows and track engagement across both platforms.
Flodesk — Sync subscribers and segments with Flodesk email marketing. Automate email workflows based on CustomerHub user events.
ClickFunnels — Sync contacts and funnels with your ClickFunnels account. Automate user access based on funnel activity and purchases.
Media & Storage
YouTube — Connect YouTube to import channel videos into your media library and keep your video content organized inside CustomerHub.
Zoom — Connect your Zoom account to sync recorded videos and webinars. Import Zoom recordings directly into your CustomerHub media library.
Google Drive — Connect Google Drive to import files you explicitly pick, and export CustomerHub media into a dedicated Drive folder.
💰 Integrating Payments and Shopping Carts
Stripe: Monetize CustomerHub with Stripe
PayPal: Monetize CustomerHub with PayPal
Shopify: Integrate Shopify with CustomerHub
WooCommerce: Integrating WooCommerce with CustomerHub
As you can see, CustomerHub fits perfectly no matter what your current business stack is. And if you are using something that isn’t shown here, we are releasing new help articles all the time and you can always ask our wonderful support staff and we can help you get set up!