CustomerHub

Learn how CustomerHub's core content types — Pages, Products, Collections, and Posts — work together to organize, deliver, and scale your digital experiences.

Content Types: Products, Pages, Collections, & Posts

Learn how Standard Products and Collections differ, and discover when to use each for better organization and efficiency.

Products vs. Collections: Understanding the Differences and Best Uses

Learn how to create, configure, and launch Standard Products in CustomerHub using pre-built templates designed for courses, memberships, video content, and more.

Standard Products: Overview, Templates, and Settings

Learn how to design and structure your pages using the Page Editor. Discover tools for adjusting layouts, styling elements, and organizing content to create a visually appealing and user-friendly experience.

Page Editor Overview: Customize Your Pages with Ease

Learn how to choose and customize page templates in CustomerHub to create engaging, structured content like lessons, downloads, videos, sales pages, and more.

Page Templates Overview: Explore and Customize Your Ideal Layouts

Learn how to personalize your site with basic user fields

User Merge Fields

Display personalized data inside your pages by pulling custom fields from connected apps and inserting them as merge fields.

How to Display Custom Merge Fields in Pages

Learn how to create, customize, and manage product sections to organize content effectively and enhance user experience.

Product Sections: Organize Your Course with Modules

Quickly duplicate products, pages, and page templates with just a few clicks. Save time by reusing existing content while maintaining consistency and efficiency in your design and layout.

Duplicating Content: Easily Copy Products, Pages, and Templates

Use Snippets to create reusable content blocks that can be updated in one place and automatically reflected across multiple pages.

How to Use Snippets for Reusable Content

This article explains what Collections are in CustomerHub, how to create and customize them, and how to manage their content, access, and delivery settings to organize multiple products into a…

Collections: Overview, Setup, & Customization

Learn how to apply and customize Collections Templates to organize and present your products efficiently. Discover how templates can save time, maintain consistency, and enhance the user experience.

Collections Templates: How to Use Them

This article explains how an All Access Pass Collection works, including its key features and how it grants users full access to multiple products. Learn how to set it up,…

"All Access Pass" Collection: Features and Benefits

Sales Pages give you a simple, flexible way to promote your products and convert leads — all directly inside CustomerHub, with no coding required.

Sales Pages: Setup and Configuration Guide

Learn how to create, organize, and customize your products, collections, and pages to deliver content your users will love.

Build Your Content

Main Website

Website

Login

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.