CustomerHub

This article shows how admins can comment on posts, reply to comments, and using moderation tools to support and engage their community.

Admin Interactions With Users (Comments & Notes)

Learn how to add new content to your membership—such as lessons, standalone products, or member-only posts—to keep your members engaged and continually receiving value.

Add New Content to Keep Members Engaged

Learn how to notify users when new content is added to your products, ensuring they stay engaged and informed.

Product Content Notifications: Keep Users Updated on New Releases

Learn how to display estimated time and enable time tracking features in CustomerHub, helping users manage their progress effectively.

Time Tracking: Estimate and Track User Engagement

In this section, you’ll discover how to effectively use Announcements to communicate important messages across your CustomerHub site. Y

Announcements

The My Feed page in CustomerHub allows users to view updates, announcements, promotions, and exclusive content posted by site Admins.

User Feed ("My Feed")

Automatically track and segment users based on their activity levels.

User engagement status

Learn how to explore Posts and manage your personalized feed. Stay updated with relevant content, engage with updates, and tailor your feed to match your interests.

Posts: Discover and Customize Your Personalized Feed

Create Action Links to trigger automations, redirect users, log activity, or run custom actions directly from buttons and links inside your pages.

How to Create and Use Action Links

Use posts, feeds, and content strategies to keep your users active, informed, and coming back for more.

Engage Your Audience

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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