ℹ️ Some of these settings control Engage-only features, such as user posting and Spaces. You need the Engage plan to use those.
⚙️ What Are Community General Settings?
Community General Settings are managed in Community → Directory Settings. Use the Directory tab for visibility, direct messages, interactions, and presence. Use the Notifications tab for mentions and new-user notification defaults.
👥 Directory Settings
The Directory tab controls how users discover and interact with one another.
Direct Messages
Turn Direct messages on or off. Under Who can each user message?, allow messaging anyone or restrict it to users who share at least one selected relationship. Use Users can message anyone for unrestricted messaging.
User Directory
Turn User directory on or off. Choose who each user can see, whether to show the entire directory, and whether to show contact details.
Enable Only show completed profiles to hide other users who have not completed the required profile items. Users always see their own profile, even when it is incomplete.
Choose what makes a profile complete
Open Settings → App Settings → Completion → Profile completion → Edit. Select the fields that count toward completion and save your changes. A profile reaches 100% only when every selected item is filled.
These requirements are shared by the Directory filter and Journey Complete profile steps.
Social Features
Allow @mentions: let users mention one another.
Allow following other users: enable following.
Show online status in directory and DMs: control presence indicators.
Show typing indicators in DMs: control typing indicators.
ℹ️ Turn off Show contact details if your users have not opted in to sharing their email, phone, and social links.
🔔 Notifications Settings
Open Community → Directory Settings → Notifications.
Notify on @mention: controls whether users are notified when mentioned in a post or comment.
New user defaults: set the starting preferences for @mention, Comment on my post, and Reply to my comment.
New-user defaults are starting preferences, not a forced setting for every user. Users can change their own notification preferences.
🔀 Where Do the Other Settings Live?
Settings are distributed across their respective section pages for easier access:
Setting | New Location |
Feed settings (sort, attachments, edit/delete permissions) | Community → Feed → SETTINGS tab |
Moderation settings (approvals, rate limits, blocklist) | Community → Moderation → SETTINGS tab |
Achievement settings (badges, panel) | Community → Achievements → SETTINGS tab |
Leaderboard settings (scores, streaks, badges) | Community → Leaderboard → SETTINGS tab |
❓ Frequently Asked Questions
Why can a user still see their own incomplete profile? Users always see their own profile. The completed-profile filter controls which other users appear.
Does changing required profile fields affect Journeys? Yes. The selected fields also determine completion for Journey Complete profile steps.