CustomerHub offers flexible building blocks to help you organize, deliver, and scale your content. This guide breaks down the main content types you'll use — Pages, Products, Collections, Posts, Community Spaces, and User Journeys — and shows how they work together to create engaging digital experiences.

Every piece of content in CustomerHub is delivered inside a Page. You can think of pages like individual lessons or building blocks — they contain your:

Pages are organized into Sections (like chapters) and then grouped inside a Product.

A Product is a standalone experience made up of pages and sections. Users see it as one complete offering — such as a course, training, or resource bundle.

Use a Product when you want to:

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You can manage all of your products from the Products page, which displays them in a grid or list view with their status (LIVE or DRAFT).

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Inside each product, the CONTENT tab shows the sections and pages that make up the product. You can add, reorder, and manage content from here.

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🧠 You can create Products from templates like "Mini Course," "Online Course," "Video Training," "Video Series," "Digital Download," or "Audio Program."

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A Collection is a wrapper that contains multiple Products — like a membership bundle or all-access pass. Collections let you assign access to many Products at once, while still controlling progress, branding, and structure within each individual Product.

Use a Collection when you want to:

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Inside a Collection, the CONTENT tab shows the Products and Pages that belong to it. You can add and reorder items within the collection.

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🔄 Products can live inside one or multiple Collections — but users still complete them one at a time.

When creating a product, you choose between Standard product and Collection as the product type.

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The Community section is the hub for social and feed-based content. It includes Posts, Spaces, and engagement features like moderation, achievements, and a leaderboard.

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Posts let you share quick updates, announcements, resources, or inspiration — all delivered directly to a user's Feed. Posts can include:

Posts are ideal for community engagement, weekly messages, or informal updates. They keep your app dynamic and give users a reason to come back regularly.

Posts are managed from Community → Feed. Each post shows its title, space, likes, comments, and published date.

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📣 Posts appear on the My Feed page and can be scheduled or published manually. Posts are organized into Spaces, which let you target content to specific products, segments, or custom audiences.

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Spaces are topic-based sub-communities within your Community feed. Assigning a post to one or more spaces is how you target it at a specific product, segment, or audience.

Journeys are not a content type — they are guided paths that walk users through the content you have built. A journey strings together steps like watching a video, opening a product, or joining a space, and tracks each user’s progress toward a goal.

Use a Product if you're offering...

Use a Collection if you're offering...

Use Posts & Spaces if you're...

Use Journeys if you're...