All Collections
ActiveCampaign Connector Setup
ActiveCampaign Connector Setup

Sync your user data with ActiveCampaign

Updated over a week ago

Connectors are used to sync data with your existing business tools and CustomerHub. With our ActiveCampaign connector we make it easier than ever to:

  • Give existing or new ActiveCampaign contacts access to CustomerHub

  • Run automation based on User activity

To get started:

  1. Go to Settings > Connectors in the side menu

  2. Click Connect on the ActiveCampaign Connector to start the process.

  3. Add your ActiveCampaign API details (continue to step 4)

  4. Log in to your ActiveCampaign app and go to Settings > Developer

  5. Copy the URL and Key from the API Access section

  6. Add those details to the Connector in the CustomerHub fields

  7. Click CONNECT

  8. Done

Once CustomerHub is connected, the following events occurs:

  • We automatically create corresponding ActiveCampaign tags for all CustomerHub products.

  • All Users in CustomerHub are added to ActiveCampaign and the associated tags.

  • A new List is created in ActiveCampaign and all existing and future CustomerHub users will be added to that list.

What happens when I delete a product from CustomerHub?

  • We automatically cleanup all data by deleting the associated product tag in ActiveCampaign.

What if I create a CustomerHub product and it has the same name as an existing tag in ActiveCampaign?

  • We create a new tag and append “- duplicate” to that newly linked tag.

What happens if I delete the product specific tag that was created by CustomerHub?

  • Reconnect your connection to create a new synced tag.

Does renaming a tag or product break the “sync” connection?

  • No, when a product is renamed, we update the tag in ActiveCampaign. When a tag is renamed, we continue to sync that tag. We recommend that you do not edit any tags created and associated with CustomerHub products.

Can I use my existing ActiveCampaign automation with CustomerHub?

  • Yes, just add a new action to an automation and Add a tag associated to your CustomerHub product and you’re done.

Did this answer your question?