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Stripe Free trials and promo codes
Stripe Free trials and promo codes

Offer a free trial or promotions for your CustomerHub products.

Updated over a week ago

You can offer a free trial or promo codes for your CustomerHub products. By offering a free trial, you give customers the chance to experience your product firsthand and decide if it's right for them. Additionally, promo codes that apply special pricing can incentivize customers to make a purchase and can also help you stand out from competitors.

Stripe Connector

To offer a free trial or promo codes, first connect Stripe to your CustomerHub. Go to App settings > Connectors and click "connect" on Stripe. Learn More

Once you have Stripe connected you will need to sync the CusomeHub product with the Stripe product. Go to your Product info and click "configure" to sync the product. Learn More

NOTE: When setting up the Stripe product configuration, do not enable the Checkout option. Instead, use an External URL. See the steps below.

Create a Stripe Payment link

Log in to your Stripe dashboard and navigate to the Payment links:

  • Click New (type "n") to start the process

  • Select the product you connected in CustomerHub

  • Under Options enable the "Include a free trial" and specify our desired time frame

  • Under Advanced options, enable "Allow promotion codes" Learn More

  • Click the Create link to finish the setup

NOTE: The CustomerHub Stripe connector does not support the option to "let customers start a trial without a payment method". Do not enable.

Add payment link to CutomerHub

Once you've created your payment link you can copy it from Stripe and add it to CustomerHub product settings.

Select any option in the Purchase Method dropdown and click the "+" to add an external URL. Add the newly created payment link and click Save to complete the setup.

NOTE: Stripe will automatically charge the customer at the end of the trial.

Customers can now purchase access to your products and enjoy the flexibility of a free trial or promo codes.

PRO TIP: To allow customers to cancel before the free trial ends or any time after, enable the customer portal and allow users to cancel subscriptions in the Stripe connector options. Access to the product will automatically be removed at the end of the trial or billing period. Learn More

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