What is Site Branding in CustomerHub?
Branding controls the overall appearance of your CustomerHub site, including:
Logos
Favicon
Email logo
Brand color palette
Fonts
Theme presentation
These settings define how your site looks to members and visitors.
Why Branding Matters
Consistent branding builds trust, professionalism, and connection with your members. It helps your membership feel like a cohesive, branded experience and supports recognition across:
Your site
Your library
Your sales pages
Emails sent by CustomerHub
Branding your site ensures your membership feels authentically yours.
Step 1: Upload Your Logos
Go to Admin → Settings → Brand Center
This opens the Brand Center where you manage logos, colors, and fonts.
Upload your Web Logo
This logo appears in the header of your CustomerHub site.
Choose a logo that displays clearly against your theme’s header color.
Upload your Favicon
This is the small icon displayed in browser tabs.
Upload your Email Logo
This logo appears in the product access email and other system-generated emails. Use a version of your logo designed for a light background.
Save your changes
Your logos will now appear throughout your site and emails.
Step 2: Choose Your Brand Colors
CustomerHub allows you to customize:
Primary color
Secondary color
Accent color
Light color
Dark color
Go to the Colors section in the Brand Center
Adjust your color palette by entering hex values
Choose colors that match your brand styling
Save your changes
Color changes will propagate across your site, library, cards, buttons, and theme elements.
Step 3: Select Your Fonts
CustomerHub integrates with Google fonts for an expansive selection of fonts (browse options on fonts.google.com).
Go to the Fonts section in the Brand Center
Select your Primary Font
Select your Secondary Font (used in accent areas and headers)
Save your changes
Fonts will automatically update across headings, menus, labels, and content.
Step 4: Preview Your Site
Click Preview from the admin header to view the site
Review your updated branding
Confirm your logos, colors, and fonts look as expected
This ensures your brand displays correctly across your theme.
Recommendations Based on Best Practice
Use a white or light email logo for dark email backgrounds
Use a logo variation designed specifically for small sizes (favicon)
Choose high-contrast colors for primary actions
Select one playful/accent font and one clean body font for readability
After publishing theme changes, wait a moment and refresh preview to see updates
Troubleshooting / FAQ
“My site preview doesn’t reflect my changes.”
Publish your theme and refresh the page. Theme updates take a moment to propagate.
“Why does my header font appear in all caps?”
This may be a theme setting. You can adjust header styling in the theme’s font settings.
“Do I need to adjust theme settings?”
Only if you want advanced control. Brand Center is sufficient for most users.
“Which logo shows in emails?”
The Email Logo is used for system-generated communications such as product access notifications.
“Why aren’t my fonts mapping correctly?”
Theme headers and accents may need fine-tuning in the Theme section.