All Collections
Connectors
ActiveCampaign
How to trigger ActiveCampaign Automations using activity events
How to trigger ActiveCampaign Automations using activity events
Updated yesterday

How to trigger ActiveCampaign Automations using events:

In these examples, we will show how to trigger automation when a user logs in and watches a specific video.

Step 1: Enable the specific activity in the connector options. Click SAVE

Step 2: Create an Automation with an Event Trigger

Go to Automations in ActiveCampaign and click Create an Automation. Select Start from Scratch.

Select the trigger, Event is recorded. Now select the CustomerHub - Login event listed in the drop-down. We recommend using Multiple Times for the Runs dropdown.

This means your automation will run every time a User logs in to CustomerHub. This is a great way to track login data and/or send a welcome email.

Each User Activity will specify the Event Name to be used in automation. Some Activities that are triggered by a unique activity, such as watching a specific video, also require a {Simple Id} to be used in the Automation setup. This [Simple Id} can be found in the following areas:

  • Multimedia - Go to the Multimedia Library and see the {Simple Id} column

  • Products - Go to a Product's settings and find the {Simple Id} under connector data

  • Pages - Go to a Page's settings and find the {Simple Id} under the Slug field.



Pro Tip: The video and audio activity is triggered immediately after a user clicks Play.

(There is no minimum watch or listen time required)

Did this answer your question?