Overview
The Announcements feature allows you to display a highly visible, site-wide banner at the top of your CustomerHub site. Whether you want to welcome new users, promote limited-time offers, share critical updates, or highlight upcoming events, Announcements provide a powerful way to communicate with your audience in real time.
With flexible customization options, you can tailor your message to match your brand’s voice, set specific visibility rules to target different user groups, and schedule announcements to appear at the right moment. This ensures that your most important updates reach the right people, driving engagement and enhancing the user experience.
Motivate theme example
Foundation theme example
Pro tip: Adjust the "Accent" and "Light" color on your active theme to change the style of your announcement bar. Use custom CSS to make advanced style changes.
Creating an announcement
Announcements are created from Posts using the 'Feature this post?' setting.
When this setting is toggled on, a site-wide announcement will automatically display for the target audience you have specified in your post.
Announcement interactions
Clicking on an announcement - the main body of the announcement banner can be clicked and will redirect users to that post / announcement.
Dismissing announcements - announcements can also be dismissed by clicking on the close icon at the right of the announcement bar (x).
Note: announcements are permanently dismissed for logged in users, but they are only temporarily dismissed for site visitors (not logged in) and will reappear on the next page load.
Sticky bar - the announcement is 'sticky' and will remain at the top of the page for a time when scrolling down on the page.
Announcement limitations
You can create up to three announcements at one time. When users are eligible to see more than one announcement, the announcements will 'stack' on top of one another:
