This article explains how admins can monitor key metrics in the Admin Dashboard, and how to manage both in‑app and email notifications for important events. You’ll learn what data is available, how to configure notification settings, and where admins control alerts for activity across your CustomerHub site.
📊 Admin Dashboard Overview
The Admin Dashboard gives you a high‑level view of the performance and activity on your CustomerHub site, helping you monitor trends and make data‑driven decisions.
📈 Stats Panel
The dashboard displays a Stats Panel with key metrics about your site. You can adjust the time range using the Last 30 days date selector in the top right.
On the left side, the panel shows your Total Users count along with a comparison of new users added This week vs Previous week.
The stat cards include:
Total Users — How many users are in your site
Users Added — New accounts created recently
Logins — Total logins over the selected period
Active Users — Percentage of users who have logged in
Comments — Total comments posted
Likes — Total likes across your site
Posts Published — Number of posts published
Achievements Earned — Total achievements earned by users
Hover over any stat card to see its trend over time.
📋 Recent Activity
Below the stats panel, the Recent Activity table shows a log of events across your site. The table includes three columns:
TYPE — The type of activity (e.g., Login, Product, Page, Moderation)
DESCRIPTION — What happened and which user performed the action
CREATED — The date and time of the event
Activity types include logins, product completions, page completions, and moderation events (such as content being reported).
💡 Why It Matters
Regularly reviewing your admin dashboard can help you spot opportunities or issues early:
A drop in active users may indicate content engagement problems
A spike in new users could show that recent marketing is working
Login trends can inform content release timing or journey improvements
Pending moderation counts help you stay on top of community management
🔔 Admin Profile Settings
To access your admin profile settings:
Click your avatar or name at the bottom left of the sidebar
Select My Profile
On the My Profile page, you can update:
First Name and Last Name
Phone Number
Email
Password (via the "Change password" link)
Default app — The app you are automatically sent to after login
Profile picture and cover photo
📧 User Email Notification Management
CustomerHub allows you to control which transactional email notifications are sent to individual users. These settings are found on the user record’s SETTINGS tab.
How to Access Notification Settings
Go to Users in the sidebar
Click on a user to open their profile
Click the SETTINGS tab
Available Email Notifications
The following notification toggles are available per user:
Product update notification — Alerts when product content is updated
Post access notification — Alerts when new posts become available
Comment reply notification — Alerts when someone replies to a comment
Journey reminders — Reminders related to assigned journeys
⚠️ Note: All email notification toggles are enabled by default for new users. Admins can disable specific notifications per user from this SETTINGS tab.
🧠 Summary
The Admin Dashboard gives you essential visibility into user activity, engagement, and growth patterns on your CustomerHub site. The Stats Panel tracks total users, logins, active users, comments, likes, posts published, and achievements earned. The Recent Activity feed shows real-time events across your site. Email notification settings for individual users can be managed from the SETTINGS tab on each user record.