Overview
The Zoom integration allows you to automatically sync your cloud recordings to CustomerHub and embed them directly into your content. It’s a seamless way to share your sessions without file management hassle.
Perfect for coaches, consultants, and course creators who want to streamline video delivery and stay focused on what matters most—sharing their expertise.
Connect Your Zoom Account
Go to your Admin Console
Click on the Connectors tab
Select Connect Zoom Account
Follow the secure Zoom OAuth login prompts
Once connected, you’ll grant CustomerHub access to:
Cloud recording details (titles, timestamps, etc.)
Playback links
Permissions to manage your recordings
You can disconnect at any time from the same page.
Set Your Import Preferences
After connecting:
Choose your recording import window (default: last 6 months)
CustomerHub will automatically display all eligible recordings in your Video Library
Note: Zoom recordings are marked with the Zoom logo for easy identification.
Embed and Share Zoom Videos
You can embed Zoom recordings across your site—within lessons, membership pages, and posts—using Zoom’s native playback links. No CustomerHub storage required!
Want branded playback?
You can download the video into CustomerHub to:
Customize player styling
Apply your branding
Video status indicators:
📥 Not downloaded
🔄 Syncing
✅ Downloaded
🗑 Trash icon (only for downloaded videos)
Note: Zoom-hosted videos can’t be deleted from CustomerHub.
Things to Know
Zoom Plan Requirement: A Pro or Business Zoom account may be needed
OAuth Tokens Expire: You may need to reauthenticate periodically
Storage Efficiency: Playback is hosted by Zoom—CustomerHub doesn’t duplicate the file
Permissions Apply: Viewer access follows your CustomerHub visibility settings
Recording Availability: Deleted Zoom recordings will no longer play in CustomerHub
Why Use This?
Zoom integration eliminates friction, saves time, and enhances your ability to deliver high-impact content—all within CustomerHub.
“CustomerHub helps you scale your business with plug-and-play simplicity, so you can focus on what you do best—sharing your expertise.”