1. Connect Your YouTube Channel
Link your YouTube account to CustomerHub using secure OAuth authentication. Once connected, you’ll be able to:
Access your video metadata (title, description, thumbnail, URL)
View and organize YouTube playlists
(Optionally) Enable access to YouTube Analytics
Customize your import settings by date range
Control download and storage preferences
Disconnect at any time
🔒 Your privacy and control are top priorities—permissions are clearly outlined during setup.
2. Use YouTube Videos Inside CustomerHub
Your connected videos will automatically appear in your media library, marked with the YouTube logo. From there, you can:
Embed videos anywhere CustomerHub supports video (no re-uploading required)
Choose to download videos for custom branding or offline access
See status indicators like:
⬇️ Not downloaded
🔄 Syncing
✅ Downloaded
🗑️ Deletable (only if downloaded)
💡 Embedded videos use YouTube’s player by default to reduce storage use.
3. Auto-Post to Your CustomerHub Feed
Want to let your audience know about new videos without lifting a finger? Just tag a video with "CustomerHubPost" in YouTube and we’ll:
Auto-create a feed post with the video, title, and description
Embed the YouTube player in the post
Notify all visitors and users
Let you edit or delete the post any time