CustomerHub

Understanding how end users and members access your CustomerHub site.

User login

Help users regain access to their CustomerHub account quickly and securely.

Control who can access your products with manual or automated permission settings.

Enable and manage user comments to encourage engagement and community interaction.

Automatically track and segment users based on their activity levels.

Customize email notification preferences for both users and admins.

Keep users informed with real-time updates about important activity on your site.

This article outlines all email notifications sent from CustomerHub to your users on your behalf.

Learn how to manage users and control permissions

The User Dashboard page provides end users with fast and easy access to their onboarding experiences and products.

The Product Library page in CustomerHub allows users to browse, filter, and search for products with ease.

The My Feed page in CustomerHub allows users to view updates, announcements, promotions, and exclusive content posted by site Admins.

Securely share and manage files between Admins and individual Users.

Create a connected community by allowing users to discover and engage with others who share product access.

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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