Summary
Priority | ETA | Currently Open |
🔴 Urgent | 24 hours or less | 0 |
🟠 High | 1-3 business days | 0 |
🔴 Urgent Priority Issues
None reported.
Recently resolved
🟢 Keap connection issues on CustomerHub Classic and CustomerHub Next - reported 10.08.2026 @ 11:09 AM CT, resolved 10.08.2026 @ 3:07 PM CT (Classic restored @ 2:28 PM CT).
Following a platform update, CustomerHub reached Keap's daily limit on requests from our platform. Classic admins and users saw errors when logging in, and changes on Next sites did not sync with Keap. We worked directly with Keap's partner team to restore the connection, and sync is working again in both directions on Classic and Next. No need to disconnect or reconnect your Keap connector. We are reducing the number of requests our sync makes to keep this from happening again.
🟠 High Priority Issues
None reported.