Accessing your App Settings
To access your App Settings, click on the gear ⚙️ in the bottom left navigation and select App Settings from the list.
Subdomain - This is the CustomerHub subdomain that you selected when creating your account. Your membership site login and all emails sent to your members will include this subdomain. For example:
From email address:
If you need to change your subdomain, please contact our support team for assistance.
Support Email Address - This is the email address used when customers reply to invite/password emails. By default, we use the email address specified when you signed up for your account.
User Engagement Threshold - You can set this threshold to the number of consecutive days with no logins to trigger the 'Inactive' status for a user. (default: 30 days) This setting helps you automate follow-up and manage user engagement.
Enable generic new user email - When this is enabled, new users will be sent an email with account login instructions. Note: this only occurs when a user is first added to your site.
Enable Public Content - When this option is enabled it allows visitors to see your Navigation pages, Feed Page, and Library page without logging in to your site.