CustomerHub

A list of known issues with details and workarounds

Known Issues

Learn how to pay invoices, add or update a credit card, and more...

Manage your CustomerHub account

How-tos, FAQs, common issues, and contacting support

Support & Troubleshooting

This article provides instructions on how to log in to your CustomerHub account.

Logging in to CustomerHub

Effortlessly expand your team! 🚀 Learn how to invite a new admin to your CustomerHub account in just a few clicks and streamline your workflow today.

Invite new admin users

Instructions on how to change the product menu orientation from a right column to a left column for the Motivate theme.

Change the product menu orientation

Learn how to customize the navigation icons in your CustomerHub site.

Add custom navigation icons

Take your site to the next level with these ninja strategies

How-tos

Admin Dashboard

Get eagle-eye visibility into how your users are engaging with your site and content.

Activity Tracking & Triggers

Admin notifications

Understand how to access and interpret CustomerHub data

Reporting

Unlock the mystery of SCORM! This article breaks down what SCORM is and explores whether CustomerHub aligns with SCORM specifications—so you know exactly what to expect. 🚀

Does CustomerHub support SCORM?

Frequently Asked Questions (FAQ)

FAQ's for exiting customers looking to upgrade to the new CustomerHub

Migrating to CustomerHub Next

CustomerHub Classic

Main Website

Website

Login

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.