CustomerHub's referral program lets you earn commissions by sharing your unique affiliate link with others. When someone signs up through your link and makes a purchase, you receive a financial reward. This guide walks you through signing up, customizing your referral token, creating your link, and sharing it.
How the Referral Program Works
The CustomerHub affiliate program is powered by FirstPromoter. Here's how it works:
Sign up — Create your affiliate account through FirstPromoter
Get your link — Customize your referral token and generate a unique affiliate link
Share — Send your link to others or opt in their email directly
Earn — When referrals make purchases, you earn commissions tracked in your dashboard
Step 1: Sign Up for the Referral Program
Click Continue with Google
Log in with your Gmail account in the pop-up window
After signing up, you'll be taken to your affiliate dashboard.
Step 2: Customize Your Referral Token
Before creating your referral link, you need to set your custom token. This token becomes part of your unique URL.
⚠️ Important: Once your referral links are created, do not change your token. Modifying it will deactivate all existing links.
In your dashboard, scroll down to Referral Links
Click Customer Token
In the Customize Token window, enter your preferred name under Referral ID/Token
Save your changes
Step 3: Create Your Referral Link
From your dashboard, click Create New Link
Fill in the required fields (Sub ID is optional)
Click Create
After creation, both your default and custom referral links will appear on your dashboard.
Step 4: Share Your Link and Start Earning
Once your link is ready, you have two ways to refer people:
Share your link directly — Copy your referral URL and send it via email, social media, or any channel you prefer
Opt in by email — Enter a contact's email address directly from your dashboard to send them an invitation
When someone signs up through your link and makes a purchase, the commission is tracked automatically in your FirstPromoter dashboard.
Best Practices
Set your token once and don't change it — Changing your token deactivates all existing referral links
Use a memorable token — Choose something recognizable, like your name or brand
Track your progress — Check your FirstPromoter dashboard regularly to see clicks, sign-ups, and commissions
Share in context — Referrals are most effective when you're recommending CustomerHub to someone who would genuinely benefit from it
Common Questions
How much commission do I earn?
Commission rates and terms are displayed in your FirstPromoter dashboard after signing up.
Can I have more than one referral link?
Yes. You can create multiple custom links from your dashboard to track different campaigns or channels.
What happens if I change my token?
All existing referral links will stop working. Only change your token if you haven't shared any links yet.
Where do I check my commissions?
Log in to FirstPromoter to view your referral activity, pending commissions, and payouts.