FAQs

A curated list of the most commonly asked questions by CustomerHub customers.

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13 articles in this collection
Written by Mike
General

Migrating to CustomerHub Next

FAQ's for exiting customers looking to upgrade to the new CustomerHub
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Written by Mike
Updated over a week ago

Known Issues

A list of known issues with details, workarounds, and fix updates
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Written by Mike
Updated over a week ago

How do I pay a past due balance and verify my billing information?

Manage your CustomerHub account details.
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Written by Mike
Updated over a week ago

Where is the link to my CustomerHub account?

Learn how to add a quick link to your CustomerHub account in Infusionsoft.
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Written by Mike
Updated over a week ago

Where is the "Add to CustomerHub" action?

These instructions will explain how to get the "Add to CustomerHub" action in a new or existing campaign.
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Written by Mike
Updated over a week ago

How do I create a login reminder campaign?

Learn the basics of creating a repeating reminder campaign.
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Written by Mike
Updated over a week ago

What does a '409 (conflict)' response code mean?

Understand how to fix the '409 (conflict)' notice that occurs when registering a new member.
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Written by Mike
Updated over a week ago

I can't see my newly created tag in CustomerHub.

Infusionsoft and CustomerHub sync data approx. every 20 minutes
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Written by Mike
Updated over a week ago

How can I get a copy of my CustomerHub monthly invoice?

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Written by Mike
Updated over a week ago

How do I link to another page on my site?

Learn how to hyperlink to another page on your member site.
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Written by Mike
Updated over a week ago

How do I cancel my CustomerHub account?

Please don't go. It's so hard to say goodbye...😢
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Written by Mike
Updated over a week ago

CustomerHub Support Hours

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Written by Mike
Updated over a week ago

The future of CustomerHub is bright under new ownership

posted by Kyle Leavitt on 10/11/2018
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Written by Mike
Updated over a week ago