Activities Is Now Engagement
The Activities section has been renamed to Engagement.
This section provides visibility into how users interact with your content, products, onboarding experiences, and Action Links.
You can use Engagement to:
Monitor activity trends
Identify peak usage times
Track button clicks and actions
Review user behavior across your workspace
Overview of the Engagement Dashboard
To access Engagement:
Click Engagement in the main navigation
The Engagement dashboard includes:
Activities search & filter
Activity Pulse (heat map)
Activity feed (detailed event log)
What Is Activity Pulse?
Activity Pulse is a visual heat map that shows engagement patterns by:
Day of the week (Sunday–Saturday)
Hour of the day (24-hour breakdown)
Each block represents a time window and is shaded based on activity level:
None
Low
Medium
High
Very High
Darker blocks indicate more user activity.
How to Read the Heat Map
The Activity Pulse helps you answer questions like:
When are users most active?
Are members engaging during weekdays or weekends?
What time of day sees peak usage?
Is engagement increasing over time?
Hovering over or clicking a block allows you to:
View activity during that time window
Analyze specific time patterns
Use this data to optimize:
Post timing
Product launches
Webinar schedules
Automation triggers
Filtering by Date
At the top of the Engagement dashboard, you can filter by date range.
The selected date range affects:
The Activity Pulse heat map
The activity log below
To adjust:
Click the Date Filter
Select your desired range
Apply the filter
Please note: Currently, the Activity Pulse only reflects changes made to the date filter.
Understanding the Activity Log
Below the Activity Pulse, you’ll see a detailed activity feed.
This includes events such as:
Product access
Onboarding progress
Post engagement
Action Link clicks (if tracking enabled)
User activity events
This allows you to move from trend analysis (heat map) to detailed user-level actions.
Use Cases for Engagement Analysis
Engagement data can help you:
Optimize Launch Timing
Schedule announcements when activity is highest.
Improve Retention
Identify drop-off periods in onboarding.
Validate Promotions
Confirm whether users are clicking important buttons.
Track Campaign Impact
Measure engagement before and after launches.
Monitor Cohort Behavior
Analyze engagement by membership tier or time period.
Best Practices
Review Engagement weekly to monitor trends
Use Activity Pulse before scheduling announcements
Enable click tracking on Action Links for deeper insights
Pair Engagement insights with your CRM automation data
Compare different date ranges to spot growth or decline
Important Notes
Engagement reflects activity from logged-in users
Action Link tracking must be enabled to log button clicks
Date filtering updates both the heat map and activity list